Automate conversations.Manage customers.Grow your business.

Shared inbox, templates, contacts, and voice — your team works from one WhatsApp account.

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FEATURES

Product capabilities

WhatsApp messaging, shared inbox, campaigns, templates, contacts, and voice in one workspace.

01

WhatsApp Business API

Meta Cloud API integration with templates, media, webhooks, and real-time messaging.

02

Shared inbox

Unified WhatsApp inbox with conversation management, assignments, customer profiles, and team collaboration.

03

Contacts

Manage customer contacts, segmentation, profiles, and audience organization.

04

Campaigns

Create and send WhatsApp campaigns using approved templates with delivery tracking.

05

Templates

Manage WhatsApp message templates for notifications, promotions, and customer communication.

06

Voice calling

WhatsApp voice calling with session management and conversation handoff.

07

Settings & Meta integration

Connect WhatsApp Business accounts, manage Meta Cloud API credentials, workspace settings, team access, and account configuration.

HOW IT WORKS

From signup to live on WhatsApp — in five steps.

Create your workspace, connect WhatsApp, invite the team, and start messaging.

Now firingSignupCreate your Omni Agent account, name your workspace, and you are in — no credit card needed.

ABOUT OMNIAGENT

Your Business, Your Customers In One Dashboard
For Your Team

Instead of chats living on one person's phone, your whole team works from one dashboard. Every customer. Every message. One place to run the business.

Your customers stay in one place.
Your team works from one dashboard.

  1. Mission

    Help your team talk to every customer from one place, so no one is left waiting.

  2. Vision

    Every business should be able to look after customers as one team — clearly, and without confusion.

  3. Objective

    Make it easy to reply, stay organised, and grow the business — all from one dashboard.

  4. Goal

    Be the dashboard businesses use every day to keep customers happy and sales growing.

FAQ

Frequently asked questions

Getting started, WhatsApp setup, shared inbox, campaigns, templates, and voice calls.

How quickly can I get started with Omni Agent?
How do I connect my WhatsApp account and can I use an existing number?
Can multiple team members chat on the same WhatsApp number?
How do I import my contacts and stay compliant with Meta opt-in rules?
What are WhatsApp Message Templates and how fast are they approved?
What features are included in the 1:1 Shared Inbox?
How fast are bulk broadcasts and what happens if a message fails?
Can my team make and receive WhatsApp voice calls in the browser?
CONTACT US

Let's start a conversation

Have a question about Omni Agent, WhatsApp setup, or your shared inbox? Send a message and we’ll get back to you.

Availability

Support HoursMonday – Saturday, 10am – 7pm IST
Response Time< 2 Hours Average SLA